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Customer information security policy

Collection purpose and scope

- The main data collection on trading floor includes: email, phone, name and address of customers (members). This is the information that needs members to provide when registering to use the service and let contact to confirm when customers register to use the service on the website to ensure the rights for consumers.

- Members are solely responsible for the security and storage of all services using their registered name, password and e-mail box (if any). In addition, members are responsible for promptly notifying Trading Platform about unauthorized use, abuse, security breaches, keeping the registration name and password of a third party for Appropriate resolution measures.

Range of information usage

The company uses the member information provided to:

- Providing services to members;

- Send notifications about exchange between members and Trading Platform;

- Prevent activities that destroy member user accounts or membership spoofing activities;

- Contact and deal with members in special cases;

- Do not use personal information of members other than the purpose of confirmation and contact related to external transactions;

- Where required by law: The Company is responsible for cooperating to provide personal information of members upon request from judicial authorities including: Procuratorate, court, agency Police investigated regarding certain law violations of customers. In addition, no one has the right to infringe on the member's personal information.

Information storage time

- Personal data of members will be stored until requested to cancel or self-login and cancel. Remaining in all cases personal member information will be kept confidential on's server.

Address of personal information collection and management unit

Viet Doctor Technology Joint Stock Company

Address: 17A / 20 - Road 22 - linh dong - Thu Duc - Ho Chi Minh


Media and tools for users to access and edit their personal data.

- Members have the right to self-check, update, adjust or cancel their personal information by logging into their account and editing personal information or requesting to do this. .

- Members have the right to submit a complaint about the seller to the Management Board of Trading Platform. When receiving these feedbacks, will confirm the information, in the case as reflected by the member depending on the level, will take timely measures.

Commitment to protecting personal customer information

- Personal information of members on is committed to absolute privacy under's personal information protection policy. The collection and use of each member's information can only be done with the consent of that customer unless otherwise provided by law.

Do not use, do not transfer, provide or disclose to any third party any member's personal information without the consent of the member.

- In case the information server is hacked by hackers resulting in loss of member personal data, will be responsible for informing the case to the investigating authorities promptly. and notify known members.